We accept the following credit card payments: Visa, MasterCard, American Express, Discover, and Diners Club. Just enter your card information at checkout, and your payment will be securely processed.

My payment was declined when using with credit\debit card, what should I do?

Place your order again

If your payment has been declined, then you’ll need to place your order again. We’re not able to reinstate an order once the payment has been declined.

Make the relevant checks

To help ensure your order is not declined when placing a new order we suggest checking the following:

Check the card details on your to make sure the information is correct, e.g. the expiry date .

Make sure you enter the security code correctly – that’s the three digit number on the back of your card.

Your card issuer may have declined your payment – as they don’t tell us the reason for this, it’s best to check with them or contact your bank.

If you’ve checked all of the above, try paying with another card or another payment method.

Next steps

If your payment has been declined through the 3D secure security measures you’ll need to contact your bank for further information.

Whereas, if you’ve received an error message, please contact us with as many details as you can about the issue – including the error messages you receive, and we’ll try to resolve it as soon as we can.

Security & Privacy: We prioritize your security. Our website uses advanced encryption to securely handle your payment information. Additionally, we adhere to PCI-DSS standards, ensuring that your data is protected while shopping.

Order Confirmation: After your payment is successfully completed, you’ll receive an order confirmation email. If it doesn’t appear in your inbox, please check your spam or junk folder.

Tel : +86 158 6055 4073

E-Mail : [email protected]

Company:Guangzhou Qijinghuang Trading Co., Ltd.

Company Address : Room 202, No. 6, Yunyuanzhi Street, Baiyun District, Guangzhou,China

Working Time : Mon – Fri 09:00-18:00(UTC+8)

On the business day, we will back to you within 24 hours